Privacy Policy — Car Rental Digital Presence Package | Shiffera.com

1. Who is responsible for this site

This microsite at https://shiffera.com/rentacar/ (the "site") is operated by Shiffera.com Technologies, located in Dubai, United Arab Emirates. The site presents the Car Rental Digital Presence Package. You can reach us at web@shiffera.com or via WhatsApp at +971 50 740 8075.

2. Information we collect

Information you send to us. When you use the quick consultation form or the detailed quotation request, we receive the information you enter: your name, company name, contact details, emirate, and any other details you provide.

Technical information. Our hosting provider and standard web server logs collect technical information such as IP address, browser type, referring page and pages visited, as part of normal website operation.

Cookies and analytics. We use essential cookies to operate the site and to protect forms (security tokens). If you accept analytics, we may load Google Analytics to understand how the site is used in aggregate. Analytics cookies are not loaded without your consent. You can withdraw consent at any time by clearing the relevant site data in your browser.

3. How we use your information

We use your information to:

• answer your enquiry, consultation or quotation request;
• send you information you requested about the package;
• prevent abuse of our forms (spam, fraud, excessive submissions);
• understand how the site is used, in aggregate, to improve it.

We do not sell your personal information and do not share it with third parties for their marketing purposes.

4. How we store and protect it

Enquiries are sent by email to our team. Where the optional lead database is enabled, enquiries are stored in a protected database with access restricted to authorised staff. We apply standard technical safeguards including secure transmission (HTTPS), restricted access and secure storage. Logs used for spam protection are retained for a limited period and do not contain sensitive message content.

5. Retention

We keep enquiry data for as long as reasonably necessary to respond to you, provide our services and meet legal or regulatory obligations, and delete or anonymise it when it is no longer needed.

6. Your rights

Subject to applicable law in the UAE, you may request access to, correction of, or deletion of the personal information we hold about you, and may object to certain processing. To make a request, contact us at web@shiffera.com. We will respond within a reasonable time and verify your identity before acting.

7. Third-party links

This site may link to third-party websites (such as WhatsApp, social platforms and our documents). We are not responsible for the privacy practices of those sites and recommend you read their privacy policies.

8. Changes to this policy

We may update this policy as the site evolves. The current version is always available on this page, with the date of the latest update shown above.